Assuming that most of the people that read this aren't incredibly familiar with the area in which I operate, it's tiny and rural. A little valley surrounded by beautiful mountains, with alfalfa and cotton fields for as far as the eye can see. A few tiny towns mushed together, kept alive by copper mining. To say the least, local bars thrive on "regulars" (with the exception of the occasional contractor influx). The upside of this being that you really get to know your customers. Life becomes easier, you know what they drink, and their behavior is usually predictable, you know who the trouble makers are, and you can also make some great friends. The downside of this being, you really get to know your customers and make some great friends. Normally, making friends is considered a good thing, I know, but when you're a bartender in a small town, it tends to be a double edged sword.
Before trying to make more sense of what I'm saying here, let me mention a couple of things I know to be absolute truths...
- What makes being a bartender awesome, is the ability to make a lot of money in a very short period of time, and having good, fun customers. Those two things can absolutely make it or break it for anyone. For me at least, the latter supersedes the former. I'm a greedy bitch, but if I worked with nothing but a bunch of douche bags, I wouldn't keep doing what I do. No matter your motivation, YOUR attitude and actions, will make or break you.
- The universal truth about any small town, people want out. At least at some point in their lives, hell, even I left for quite some time and I own the fucking bar I work at.
Herein lies my problem. Although ultimately, I still love what I do, I've gotten to a point where the level at which I enjoy my job is entirely based on the people I serve any given night.
Sounds pretty reasonable, nobody likes working with a bunch of dicks (except hookers they love it). You may still be wondering, what the problem is.... Almost all of the people that "make" my nights, have moved out or moved on. Most have left town (Tucson and Phoenix be damned!!); some have just settled down, marriages, kids, jobs, people don't have the time or the energy.
As a result, more often than not, I'm stand offish and bitchy, I can't really fake nice anymore. ← All very bad mojo for a bartender!!
You may be saying "Suck it up, Amanda, you're being a whiny bitch! A lot of people hate their jobs.", while that is mostly true, this isn't just my job, it is my livelihood. I am the owner, the whole vibe/feel of the place takes on my attitude, and when my heart isn't in it, the business suffers. Even if I were working for someone else, it would ultimately be the same, no one wants to hang out in a place where the bartender is grumpy all the time.
So, now I'm stuck a crossroad of choices to be made, and I'm totally clueless of what to do. I don't know how to revert to making it all about the money again. So, do I continue and hope things improve, or give up and walk away from the business that I've loved for so many years?
Ok, I've rambled way too much already.... Enough of that.
Moral of the story: If you're in it for the long haul, don't let it get personal, remember why you are there $$$$$. After all, no one becomes a bartender because they love breaking up fights and cleaning up vomit. Be nice, smile, make people feel special, but don't let them become special, getting too close will always come back to bite you in the ass eventually.